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Shipping policy
1. Order Processing
- Orders are typically processed within 1–2 business days after payment is confirmed.
- You will receive a confirmation email once your order is shipped.
2. Shipping Methods & Delivery Times
- We use standard carriers for all shipments. Delivery times may vary by location:
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Standard Shipping (US): 3–7 business days
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Expedited Shipping (US): 1–3 business days
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International Shipping: 7–21 business days (varies by country)
3. Shipping Costs
- Shipping costs are calculated at checkout and depend on the shipping method and destination.
- Occasionally, promotions may include free shipping; these will be clearly advertised.
4. Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your package with the carrier’s website for the most up-to-date information.
5. Lost or Damaged Packages
- If your package is lost or arrives damaged, contact us immediately at contact.ruddco@gmail.com.
- We will work with the carrier to replace or refund the order as quickly as possible.
6. BNPL Shipping Note (Afterpay / Affirm)
- Orders paid via Afterpay or Affirm will ship according to the above schedule.
- Shipping delays do not affect your BNPL installment schedule, but refunds for returned items will adjust your payment plan accordingly.
7. Contact Us
- Questions about shipping can be sent to contact.ruddco@gmail.com.
- Include your order number for faster assistance.