Shipping policy

1. Order Processing

  • Orders are typically processed within 1–2 business days after payment is confirmed.
  • You will receive a confirmation email once your order is shipped.

2. Shipping Methods & Delivery Times

  • We use standard carriers for all shipments. Delivery times may vary by location:
    • Standard Shipping (US): 3–7 business days
    • Expedited Shipping (US): 1–3 business days
    • International Shipping: 7–21 business days (varies by country)

3. Shipping Costs

  • Shipping costs are calculated at checkout and depend on the shipping method and destination.
  • Occasionally, promotions may include free shipping; these will be clearly advertised.

4. Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • You can track your package with the carrier’s website for the most up-to-date information.

5. Lost or Damaged Packages

  • If your package is lost or arrives damaged, contact us immediately at contact.ruddco@gmail.com.
  • We will work with the carrier to replace or refund the order as quickly as possible.

6. BNPL Shipping Note (Afterpay / Affirm)

  • Orders paid via Afterpay or Affirm will ship according to the above schedule.
  • Shipping delays do not affect your BNPL installment schedule, but refunds for returned items will adjust your payment plan accordingly.

7. Contact Us

  • Questions about shipping can be sent to contact.ruddco@gmail.com.
  • Include your order number for faster assistance.